CNA Dental Professional Liability Risk Management (Module 2: Treatment Issues)

Module 2: Treatment Issues will discuss the importance of an accurate, thorough and current medical history as an essential tool in providing quality dental care. Other topics in this module are shown here, including current clinical guidelines and recommendations for antibiotic premedication, dental radiographs, and dental treatment during pregnancy. Considerations related to the scope of dental practice and patients who may need urgent/emergency dental care are also covered in this module.

Course objectives:

  • Describe an assessment process for the management of “scope of practice” questions.
  • Understand current recommendations for oral healthcare for the pregnant patient.
  • Describe methods to manage patients who refuse recommended dental radiographs.

AGD Subject Codes:

149 (Multi-disciplinary Topics) – 0.5 CE Hours
555 (Dental Jurisprudence/Ethics) – 0.75 CE Hours

Academy of General Dentistry (AGD) PACE program

(Electronically mediated online course. Original release date: December 2016. Expiration date: December 31, 2020.)

*Credit toward dental license renewal may vary according to CE hours approved by state boards of dentistry. Please remember that only the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states and may be subject to change without notice. CNA is a registered trademark of CNA Financial Corporation. Copyright © 2019 CNA. All rights reserved.

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Module 2: Treatment Issues

Module 2 will discuss the importance of an accurate, thorough and current medical history as an essential tool in providing quality dental care. Other topics in this module are shown here, including current clinical guidelines and recommendations for antibiotic premedication, dental radiographs, and dental treatment during pregnancy. Considerations related to the scope of dental practice and patients who may need urgent/emergency dental care are also covered in this module.


CNA Dental Risk Management Workbook

Latest version of the CNA Risk Management Workbook for use and reference after completing the online course.

8.31 MB

Important Instructions

Download a copy of the instructions on how to take the CNA Dental Professional Liability Risk Management Program online course.

160.13 KB

Online Course Resource List

Download a copy of the online course's resource list mentioned in Modules 2.

192.74 KB

Online Course Description & Objectives

Download a copy of the online course description & objectives.

187.3 KB

System Requirements

Download a copy of the system requirements for reference.

192.66 KB

Dental Expressions® issue 4, 2013, Dental Self-Assessment/ Addressing Risks, Managing Expectations

469.8 KB

Dental Expressions® issue 2, 2014, Clinical Guidelines/ A Dental Risk Management Perspective

321.95 KB

Dental Expressions® issue 3, 2014, Patient Satisfaction/ A Key to Dental Risk Management

1.12 MB

Dental Expressions® issue 4, 2014, Preventive Risk Management/ Creating a Culture of Safety

417.49 KB

Dental Expressions® issue 1, 2015, Trigeminal Nerve Injuries/ An Interview with Michael Miloro, DMD, MD, FACS

626.18 KB

Hardware and Software Requirements

This version of the CNA Risk Management course has been tested for compatibility with most popular platforms and browsers now in use. This includes the following:

Microsoft Windows OS:
- Microsoft Internet Explorer (11, Edge)
- Mozilla Firefox
- Google Chrome

Apple Macintosh OS:
- Safari (5.1 or later)
- Mozilla Firefox
- Google Chrome

Apple iOS (iPad, iPhone)
- Mobile Safari in Apple iOS 9.0 or later on iPad / iPhone

Important Notes:
1) We support other browsers such as Opera and previous versions of Internet Explorer and Firefox, but some pages might not display and function correctly.

2) Taking the course on mobile Safari may be generally slower than taking the course on your desktop or laptop. The iPad version you have also has an impact on your viewing/learning experience. Newer iPad models provide better performance as they have more memory. You may also improve performance of your iPad by making sure you are running the latest version of your iPad's iOS software.

3) The slides may not render well on an iPad Mini

4) For laptop and desktop computers, please make sure you have Adobe Flash Player installed and that you are running the latest version of Flash Player version 10 or later, click the following link to check your version http://www.adobe.com/software/flash/about or get Flash http://www.adobe.com/go/getflash

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