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CNA Dental Professional Liability Risk Management (Module 4: Managing Injuries and Adverse Events)

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Module 4: Managing Injuries and Adverse Events of the CNA risk management course focuses on managing injuries and adverse events. While adverse events may relate to several areas of a dental practice such as patient care, property and equipment, personnel, and operations, this module will concentrate on several points related to patient care injuries and adverse events. Topics will include medical emergencies, swallowed or aspirated objects, wrong site or wrong tooth surgeries and procedures, endodontic adverse events, treatment failure and trigeminal nerve injuries.

Course objectives:

  • Develop and implement methods to document and assess adverse outcomes and patient dissatisfaction.
  • Describe and implement procedures to manage the most common emergencies in the dental office.
  • Understand current recommendations and steps necessary to assess and manage patients who present with symptoms of nerve injury subsequent to dental treatment.

AGD Subject Codes:

149 (Multi-disciplinary Topics) – 0.5 CE Hours
555 (Dental Jurisprudence/Ethics) – 0.75 CE Hours

Academy of General Dentistry (AGD) PACE program

(Electronically mediated online course. Original release date: December 2016. Expiration date: December 2019.)

*Credit toward dental license renewal may vary according to CE hours approved by state boards of dentistry. Please remember that only the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states and may be subject to change without notice. CNA is a registered trademark of CNA Financial Corporation. Copyright © 2016 CNA. All rights reserved.

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Included Modules

Module 4: Managing Injuries and Adverse Events

Module 4 of the CNA risk management course focuses on managing injuries and adverse events. While adverse events may relate to several areas of a dental practice such as patient care, property and equipment, personnel, and operations, this module will concentrate on several points related to patient care injuries and adverse events. Topics will include medical emergencies, swallowed or aspirated objects, wrong site or wrong tooth surgeries and procedures, endodontic adverse events, treatment failure and trigeminal nerve injuries. 



Attachments

CNA Dental Risk Management Workbook

Latest version of the CNA Risk Management Workbook for use and reference after completing the online course.

8.31 MB

Important Instructions

Download a copy of the instructions on how to take the CNA Dental Professional Liability Risk Management Program online course.

160.13 KB

Online Course Resource List 2017

Download a copy of the online course's resource list mentioned in Modules 4.

193.25 KB

Online Course Description & Objectives 2017

Download a copy of the online course description & objectives.

187.3 KB

System Requirements

Download a copy of the system requirements for reference.

192.66 KB