Treating Minors in Dental Practice Course

Most healthcare professionals are well-versed when it comes to the requirements for consent, privacy, and confidentiality for adult patients. However, minor patients, including infants, children, and adolescents, have special considerations that dental professionals must keep in mind. This program will discuss some professional liability and ethical concerns specific to caring for minor populations, and will propose general risk management recommendations to help dental practitioners navigate these concerns.

Course content developed by:

  • Dr. Ronald Zentz, CNA Dental Risk Control Consulting Director
  • Jennifer Flynn, Risk Manager, Dentist’s Advantage/Aon Affinity Healthcare Division
  • Georgia Reiner, Risk Specialist, Dentist’s Advantage/Aon Affinity Healthcare Division

The course developers report no conflicts of interest. Their brief biographies can be downloaded and viewed from the Attachments tab.

Course Objectives:

  • Identify some professional liability risks specific to caring for minor patients.
  • Recognize ethical considerations common to caring for minor patients.
  • Understand basic risk management principles related to caring for minors. 

AGD Subject Codes:

555 (Ethics in Dentistry) – 0.5 CE Hours
565 (Documentation and Risk Management) – 0.75 CE Hours

Academy of General Dentistry (AGD) PACE program

(Electronically mediated online course. Original release date: May 2020. Expiration date: April, 2023.)

*Credit toward dental license renewal may vary according to CE hours approved by state boards of dentistry. Please remember that only the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states and may be subject to change without notice. CNA is a registered trademark of CNA Financial Corporation. Copyright © 2020 CNA. All rights reserved.

$45.00 per License
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Total Payment Required $45.00

Course information

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Treating Minors in Your Dental Practice


American Academy of Pediatric Dentistry

Click the link to visit the website. Referenced in Slide 6 and 35.


Health & Human Services: Personal Representatives and Minors

Click the link to visit the website. Referenced in Slide 31


American Dental Association (ADA) Dental Records

Click the link to visit the website.


American Dental Association (ADA) Statement on Dental Patient Rights and Responsibilities

Click the link to visit the website.


Oral and Dental Aspects of Child Abuse and Neglect

Download a copy of the Oral and Dental Aspects of Child Abuse and Neglect. Referenced in Slide 6 and 35.

139.9 KB

MPRG Dental Records

Download a copy of the MPRG Dental Records.

447.51 KB

ADA Statement on Dental Patient Rights and Responsibilities

Download a copy of the ADA Statement on Dental Patient Rights and Responsibilities.

62.05 KB

Dental Expressions®, issue 3, 2016. Adolescent Patients: A liability Checklist for the Dental Setting

Download a copy of the Dental Expressions, issue 3, 2016.

453.55 KB

Ronald Zentz - Biography

Download and view Dr. Ronald Zentz's Bio.

131.21 KB

Jennifer Flynn - Biography

Download and view Jennifer Flynn's Bio.

124.68 KB

Georgia Reiner - Biography

Download and view Georgia Reiner's Bio.

121.32 KB

Hardware and Software Requirements

This version of the CNA Risk Management course has been tested for compatibility with most popular platforms and browsers now in use.

This includes the following:
Microsoft Windows OS:
- Microsoft Internet Explorer (11, Edge)
- Mozilla Firefox
- Google Chrome

Apple Macintosh OS:
- Safari (5.1 or later)
- Mozilla Firefox
- Google ChromeApple iOS (iPad, iPhone)
- Mobile Safari in Apple iOS 9.0 or later on iPad / iPhone

Important Notes:
1) We support other browsers such as Opera and previous versions of Internet Explorer and Firefox, but some pages might not display and function correctly.

2) Taking the course on mobile Safari may be generally slower than taking the course on your desktop or laptop. The iPad version you have also has an impact on your viewing/learning experience. Newer iPad models provide better performance as they have more memory. You may also improve performance of your iPad by making sure you are running the latest version of your iPad's iOS software.

3) The slides may not render well on an iPad Mini

4) For laptop and desktop computers, please make sure you have Adobe Flash Player installed and that you are running the latest version of Flash Player version 10 or later, click the following link to check your version http://www.adobe.com/software/flash/about or get Flash http://www.adobe.com/go/getflash

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