Malpractice 101 and Managing Adverse Events Course

Author: CNA

Summary:

What do dentists need to know about medical malpractice? This program will discuss top allegations made against dentists in malpractice lawsuits as well as patient injuries and outcomes. Using this information, dentists can examine their own practices in relation to the claims and losses experienced by their peers. Selected claims asserted against dentists will be discussed, along with professional liability insurance basics and risk management tools.  

Course Objectives:

  • Define professional liability and understand the elements of malpractice.
  • List the leading allegations made against dentists in malpractice lawsuits.
  • Identify key risk management tools that dentists can incorporate into their practice. 

Speakers:

  • Jennifer Flynn, CPHRM; VP Risk Management, Dentist’s Advantage/Aon Affinity
  • Ronald R Zentz, RPh, DDS, FAGD, CPHRM; Risk Control Consulting Director, CNA

Course content developed by:

  • Dr. Ronald Zentz, Risk Control Consulting Director, CNA Specialty Risk Control
  • Jennifer Flynn, VP, Risk Management, Dentist’s Advantage/Aon Affinity Healthcare Division
  • Georgia Reiner, Senior Risk Specialist, Dentist’s Advantage/Aon Affinity Healthcare Division

The course speakers and developers report no conflicts of interest. Their brief biographies can be viewed here [hyperlink] or from the Attachments tab on the course home screen after registering logging into the course.

AGD Subject Code:

565 (Documentation & Risk Management) – 1.25 CE Hrs

Academy of General Dentistry (AGD) PACE program

(Electronically mediated online course. Release date: October, 2021 Expiration date: December, 2024)

*Credit toward dental license renewal may vary according to CE hours approved by state boards of dentistry.

The information, examples and suggestions presented in this material have been developed from sources believed to be reliable, but they should not be construed as legal or other professional advice. CNA accepts no responsibility for the accuracy or completeness of this material and recommends the consultation with competent legal counsel and/or other professional advisors before applying this material in any particular factual situations. This material is for illustrative purposes and is not intended to constitute a contract.

Please remember that only the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states and may be subject to change without notice. CNA is a registered trademark of CNA Financial Corporation. Copyright © 2021 CNA. All rights reserved. 

Keywords: Malpractice 101 and Managing Adverse Events Course, malpractice, professional liability, dentists, Dental, lawsuits, risk management

Related Courses

Malpractice 101 and Managing Adverse Events Course

Malpractice 101 and Managing Adverse Events

Summary:

What do dentists need to know about medical malpractice? This program will discuss top allegations made against dentists in malpractice lawsuits as well as patient injuries and outcomes. Using this information, dentists can examine their own practices in relation to the claims and losses experienced by their peers. Selected claims asserted against dentists will be discussed, along with professional liability insurance basics and risk management tools.  

Course Objectives:

  • Define professional liability and understand the elements of malpractice.
  • List the leading allegations made against dentists in malpractice lawsuits.
  • Identify key risk management tools that dentists can incorporate into their practice.

 

Speakers:

Jennifer Flynn, CPHRM; VP Risk Management, Dentist’s Advantage/Aon Affinity

Ronald R Zentz, RPh, DDS, FAGD, CPHRM; Risk Control Consulting Director, CNA


Course content developed by:

Dr. Ronald Zentz, Risk Control Consulting Director, CNA Specialty Risk Control

Jennifer Flynn, VP, Risk Management, Dentist’s Advantage/Aon Affinity Healthcare Division

Georgia Reiner, Senior Risk Specialist, Dentist’s Advantage/Aon Affinity Healthcare Division

 

The course speakers and developers report no conflicts of interest. Their brief biographies may be viewed here or they may be downloaded from the Attachments tab on the course home screen after registering and logging into the course.

 

AGD Subject Code:

565 (Documentation & Risk Management) – 1.25 CE Hrs*

(Electronically mediated online course. Release date: 11/2021 Expiration date: 10/31/2024

 

*Credit toward dental license renewal may vary according to CE hours approved by state boards of dentistry.

The information, examples and suggestions presented in this material have been developed from sources believed to be reliable, but they should not be construed as legal or other professional advice. CNA accepts no responsibility for the accuracy or completeness of this material and recommends the consultation with competent legal counsel and/or other professional advisors before applying this material in any particular factual situations. This material is for illustrative purposes and is not intended to constitute a contract.

Please remember that only the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states and may be subject to change without notice. CNA is a registered trademark of CNA Financial Corporation. Copyright © 2021 CNA. All rights reserved. 

Malpractice 101 and Managing Adverse Events for Dentists Final Quiz

Final Quiz for Malpractice 101 and Managing Adverse Events. Passing score = 75% (6 correct responses of 8 questions)

Attachments:

System Requirements   (111.67 KB)
Coggno LMS system requirements.
Resource List--Malpractice 101   (121.54 KB)
Hyperlinks to additional resources and content for further review and information on dental malpractice and adverse events.
Program Slides--Malpractice 101 and Managing Adverse Events   (1.09 MB)
Program slides for reference, formatted for two slides per page.
Speaker Bio--Jennifer Flynn   (46.33 KB)
Brief speaker/developer biography, Ms. Jennifer Flynn.
Speaker Bio--Dr. Ronald Zentz   (98.29 KB)
Brief speaker/developer biography, Dr. Ronald Zentz
Co-developer Bio--Georgia Reiner   (56.35 KB)
Brief co-developer biography, Ms. Georgia Reiner.

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